1. Ask your customers what else they need
Many businesses know what their customers consider their services (although many do not even get that bit right!), but few actually ask them what other products or services they might wish to see. Ask your existing customers what they might have an interest in buying – it’ll prevent dalliance on the incorrect things, and provides you an order list for your new products!
2. Get Referrals
When was the last time you asked your customers if there was anyone else they know who could be curious about your services. If you’re doing an honest job, people are happy to recommend you. If not, you would like to understand that anyway or you will have another bigger problem looming. do not be afraid to ask – you would possibly be surprised what percentage contacts you choose up.
3. Always Upsell
When was the last time you tried to sell something more to your customer base? Ask your customers what else they might wish to buy from you. you do not need to ask all of them the time – but if you never do, they’ll simply not know what else you offer.
4. Go the additional mile
Think hard about your biggest clients or customers. are you able to consider something that they might say you over-delivered due to something extra you did? If not, get busy quickly. Customers got to be reminded constantly that you simply value them and do quite just giving them what they buy . Go the additional mile – whenever or however you’ll .
5. Keep at the highest of your customer’s minds
How often does one communicate together with your customers and prospects? tons of sales is about being within the right place at the time, so you would like to crop up frequently to hit that chance. It’s better to over communicate than under communicate, as long as it’s with some decent content. Make it relevant and good communication. Offer the newest thinking in your industry, or hints and recommendations on what you are doing , or simple ideas. Don’t specialise in selling, just reminding them you’re there and you recognize your stuff.
6. Keep your central price low and make more on add on services
You can often sell more if your headline is lower, albeit people pay extra for all the opposite bits. Apparently if you set something on e- bay for 1p and £9.99 postage you’ll sell much more than if you price the item at £10 with free postage. No logic thereto , but that’s how people behave. Even in business procurement teams specialise in reducing core rates, not on all the opposite bits round the edge.
7. Enter the planet of partnerships and joint ventures
Look at your customer base and believe who features a complementary business to you. How could you’re employed together to the advantage of both parties? does one both spend money on an equivalent things? does one each offer something that the other’s customers could be interested in? do not forget many of your customers will have their own business needs – are you able to put people together or partner with someone for a mutual gain?
